Questions
We're here to help
DIY info
There is a special satisfaction that comes with a job you complete by yourself. However, do it yourself projects can sometimes become a problem without guidance. We are always willing to give you advice on how to install your flooring in the store and over the phone, but sometimes you need hands-on experience. We offer a tech service provided by our professional installation crew. All the advice you receive will be specific to your situation. There is no such thing as a ‘one-size-fits-all' approach to installing flooring. You get the benefits of years of experience to show you the tricks and the knowledge necessary to install your new floors properly.
Helping you succeed
You will get 2 hours of one-on-one instructions in your home with an installer who supplies you with helpful hints and tips on how to correctly install your new flooring. Our installers grab their knee pads and go through each step of the installation process alongside you. This can cut your remodeling time in half and can help to avoid costly mistakes. Each project is different and requires unique attention and our installers are happy to help.
Some of the things we cover are:
Continued Support: If you still need guidance while you are working on your home, we love to help. There will always be resources available to you during the entire process you work with us. You can reach us by phone or find information online at our website. You never have to feel like you are working alone! We are here to answer your questions and offer advice whenever you need it.
- How to lay underlayment (if needed)
- How to spread the glue (if needed)
- How to use spacers
- How to install the hardwood - how to slide the planks together without making a mess of the glue, avoiding "H" joints
- How to install laminate - clicking the planks together without damaging the edges or your walls.
- How to install luxury vinyl planks
- How to install trim pieces
Continued Support: If you still need guidance while you are working on your home, we love to help. There will always be resources available to you during the entire process you work with us. You can reach us by phone or find information online at our website. You never have to feel like you are working alone! We are here to answer your questions and offer advice whenever you need it.
What you need to do before we get there
- Furniture moving
- Demo of your existing flooring and baseboard (if needed)
- Prep work that your subfloor needs (floating or grinding so that the floor is level within 3/16” within a 10’ radius to hold manufacture warranties, or 1/8" over 10' for floating installations)
- Clean the flooring, it needs to be clean and dry
- Acclimate the hardwood 24-72 hours (depending on manufacture recommendations and time of year, if needed)
- Have the tools & supplies below ready
Tools you will need
- Installation kit (includes spacers, tapping block and pry bar)- @ HFO
- Construction adhesive(Sika is recommended) - Sika @ HFO
- Knee pads (your knees will thank you later)- @ HFO
- Bona cleaning supplies- @ HFO
- Flexi-felt for your furniture- @ HFO
- Tongue & groove glue (if needed- floating hardwood or laminate installed in “wet” areas)- @ HFO
- Oil Flo-141 – to help with glue removal and works great in all areas of life- @ HFO
- Scrapper blade- @ HFO
- Chop saw or hardwood/laminate cutting device
- Table saw
- 10’ level
- Rubber mallet
- Dust mask
- Mineral spirits*-alternative to Oil-Flo for hardwood glue removal *-may not be suitable for all flooring finishes, double check with your sales person if this is recommended or if another option is better.
- Shop vacuum
- Broom
- Dust pan
- Hammer
- Safety goggles
- Blue tape (low tack masking tape
- Utility knife
- Measuring tape/ruler
- Pencil
- Black permanent marker
Call (951) 461-8855 or go to our contact form to learn how to set up an appointment.